Home	Cancellations	Denied Boarding	Delays	Downgrades	Submit a Claim
		Flight Cancellation
		If you have travelled on/after 17 February 2005 from an EU airport; or to an EU airport with an EU airline and had a flight cancelled, the EC regulations 261/2004 states you are entitled to the following:
		If your flight was cancelled with more than 14 days notice before departure date or; your flight was cancelled with 7-14 days notice before departure date and the alternative flight offered departs within 2 hours and arrives within 4 hours of the original flight times or; your flight was cancelled with less than 7 days notice before depature date and the alternative flight offered departs within 1 hour and arrives within 2 hours of the original flight times, you are entitled to-
		a refund of the unused flights of the ticket purchased. If you chose not to continue with your travel plans, you are entitled to a refund of the used flights and a flight back to the original departure airport or;
		a rerouted flight to the original destination at the earliest opportunity or at a later date should you agree. If the airline is only able to reroute part of the journey, or the flight arrives at a different destination, they must pay for a transfer from the arrival airport to the original destination, or a destination close-by of your choice.
		If your flight was cancelled within 14 and 7 days notice before departure date and the alternative flight offered departs more than 2 hours and arrives more than 4 hours after the original flight times or; your flight was cancelled with less than 7 days notice before the departure date and the alternative flight offered departs more than 1 hour and arrives more than 2 hours after the original flight times, you are entitled to-
		a refund of the unused flights of the ticket purchased. If you chose not to continue with your travel plans, you are entitled to a refund of the used flights and a flight back to the original departure airport or;
		a rerouted flight to the original destination at the earliest opportunity or at a later date should you agree. If the airline is only able to reroute part of the journey, or the flight arrives at a different destination, they must pay for a transfer from the arrival airport to the original destination, or a destination close-by of your choice.
		and 2 free telephone calls /emails/faxes, meals and refreshments in relation to the awaiting time and accommodation with transfers to and from the airport if delay extends overnight.
		and compensation depending upon the length of the journey as follows-
		If your length of journey is 1500km or less and you were delayed up to 2 hours you are entitled €125 (Approx £83.00)
		If your length of journey is 1500km or less and you were delayed more than 2 hours you are entitled €250 (Approx £166.00)
		If your length of journey is 1500-3500km and you were delayed up to 3 hours you are entitled €200 (Approx £133.00)
		If your length of journey is 1500-3500km and you were delayed more than 3 hours you are entitled €400 (Approx £266.00)
		If your length of journey is 3500km or more and you were delayed up to 4 hours you are entitled €300 (Approx £200.00)
		If your length of journey is 3500km or more and you were delayed more than 4 hours you are entitled €600 (Approx £400.00)
		Email Airline Claims at : enquiries@ukairlineclaims.co.uk for your no obligation compensation assessment.
			About Us	Charges	Contact Us	Terms and Conditions